Case studies

Inde Credit: Reaching deeper into underserved supply chains

Ahanna Anaba

The Challenge

Founded in 2016, Inde Credit is a Non-Banking Financial Institution (NBFI) licensed by the Bank of Zambia and headquartered in Kitwe. Its goal: to empower small businesses in Zambia and provide finance where it’s truly needed. So far it has disbursed over ZMW 1 billion to over 450 Zambian SMEs and created more than 3,000 jobs.


Through Inde Credit, Zambian SMEs and MSMEs can access invoice discounting, order financing, working capital loans, term loans and agri loans. With extensive partnerships, they offer special rates and offers to a range of suppliers.


Beyond finance, they have a comprehensive help centre, which includes free templates, business advice, and reviews of useful business tools.


But providing fast and flexible financing to ever greater numbers is no easy task. In order to keep SMEs happy, manage risk, and reduce the steep costs associated with a growing operational workload, the company must digitally transform their operation. FinverityOS has enabled them to do just that. 


But providing fast and flexible financing to ever greater numbers is no easy task. In order to keep SMEs happy, manage risk, and reduce the steep costs associated with a growing operational workload, the company must digitally transform their operation. FinverityOS has enabled them to do just that.

The Solution

With smart workflows, FinverityOS lets Inde Credit maintain smoother, leaner operations as they scale to serve existing and new clients.

With the granular data collated with FinverityOS, Inde Credit can cross reference data trends with client surveys to gain a deeper understanding of client needs and impact on the Zambian market.

The vast majority of suppliers in Zambian supply chains are SMEs, and the trade finance gap will not be filled by traditional banking-only. To grow the African SMEs of tomorrow, we must begin to break the barriers to SME trade finance by providing support to SME lenders. 

Together, Inde Credit and Finverity are helping to shape the SMEs of tomorrow with smart and flexible solutions, today.

What they said

“This year, we are focusing on increasing financial inclusion. We want to go deeper into supply chains and support micro enterprises, as well as SMEs. FinverityOS allows us to operate a larger, more granular book without increasing headcount as well as enhance the collection and monitoring of a wider range of ESG metrics at a borrower level.”

Philip Bwembya

Head of Credit and Risk

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